Privacy Policy

Effective Date: 26/8/2025

Cuddle Box Gifts (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.cuddleboxgifts.com.au (the “Site”) and when you purchase from us.

1. Information We Collect

We may collect the following information when you interact with our Site or make a purchase:

  • Personal details: name, email address, phone number, billing/shipping address.

  • Order details: items purchased, payment method, and transaction details.

  • Website usage information: IP address, browser type, device type, pages visited (via cookies and analytics tools such as Squarespace Analytics or Google Analytics).

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders.

  • Communicate with you about your order, delivery, or inquiries.

  • Improve our Site, services, and customer experience.

  • Send you updates, promotions, and marketing materials (only if you opt in).

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted third parties only when necessary, including:

  • Service providers (e.g., Squarespace, payment processors, shipping carriers such as Australia Post).

  • Analytics tools (e.g., Google Analytics) to help us understand website traffic.

  • Legal requirements when disclosure is necessary to comply with law or protect our rights.

4. Cookies & Tracking

Our Site uses cookies to improve your browsing experience, analyze website traffic, and help us remember your preferences. You can adjust your browser settings to block or manage cookies, but this may affect how the Site functions.

5. Data Storage & Security

We take reasonable steps to keep your information safe, including SSL encryption on our Site and secure payment processing. However, no method of transmission online is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data (except where we are required to keep records for legal or accounting purposes).

  • Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly.

7. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect information from children.

8. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the latest version.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Cuddle Box Gifts
Traralgon, Victoria, Australia
Email: cuddleboxgifts@gmail.com